Delete Account
Delete your Ardor account
You can delete your Ardor account at any time.
In the app
Open Ardor → Settings → Account → Delete Account, then confirm.
Your name, email address, and contact details are permanently removed. Your workout history and ability profile are kept in de-identified form and used to improve Ardor’s training models. This cannot be undone, and your account cannot be restored.
If you want everything erased
If you would rather we erase your training history as well, email support@ardor.fitness from the email address on your account, and ask us to fully erase your data.
Please do this before deleting your account in the app. We need your email address to find your records — once the in-app deletion has run, we can no longer identify them.
We will confirm your request and complete it within 30 days.
If you no longer have the app
Email support@ardor.fitness from the email address on your account and we will handle the deletion for you.
What stays visible either way
Content you posted into a community — shared workouts, chat messages, and kudos — stays visible to other members, with your name removed. This keeps conversations other people took part in intact.
Copies of your data may remain in our encrypted backups for up to 30 days before being overwritten.
Cancel your subscription first
Deleting your account does not cancel your subscription. Cancel through Google Play or the App Store before deleting, or you may continue to be billed.
Questions: support@ardor.fitness